Remittance Processing Associate I-3rd shift

Job summary: 3rd shift Responsible for processing customer payments and exceptions in a timely and accurate manner to customer accounts. GENERAL DUTIES AND RESPONSIBILITIES: Prepares customer payments for processing. Coordinates set-up and maintenance activities for the remittance processor and related equipment. Performs research and adjustment activities. Processes exception items. Maintains inventory of remittance processing supplies. Prepares outgoing collection notices for negotiable instruments (e.g., bonds, food stamps, foreign items). Other related duties assigned as needed. EDUCATION REQUIREMENTS: A high school diploma or GED is required for this role. GENERAL KNOWLEDGE, SKILLS AND ABILITIES: Capacity to lift or move up to 30 pounds. Considerable knowledge of remittance processing Proficient written and oral communication skills in dealing with employees or external customers/clients Knowledge of the practices, procedures, and problem-solving techniques required to verify and distribute computer output Knowledge of the practices, procedures, and problem solving techniques required to process client transactions and produce output through computer operations Knowledge of the practices, procedures, and problem solving techniques involved in item processing Knowledge of client specifications for remittance processing Knowledge of off-line and peripheral equipment operation and maintenance Proficiency to assemble, organize and sequence work Knowledge to identify errors in calculations and balances Entry level role. Basic skills with moderate level of proficiency. Has general understanding of remittance processing. Works under close to moderate supervision with to ensure accuracy. Consults with senior peers on processes or errors to learn through experience. Typically requires up to one (1) year of remittance processing or equivalent experience.

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